Web hosting

1. What does Web hosting mean?
   
2. Do you offer Internet access?
   
3. Can I change my hosting plan?
   
4. How do I upload my files to the server?
   
5. What does unlimited hits and transfer mean?
   
6. What does unlimited e-mails mean?
   
7. Can I run executable files on your servers?
   
8. How long does it take for my Domain name to become active?
   
9. How can I access my Web site?
   
10. Domain Pointer

Hosting Features

1. Anonymous FTP
   
2. CGI directory
   
3. Control panel
   
4. Data transfer
   
5. Domain name registration
   
6. E-mail aliases
   
7. E-mail autoresponders
   
8. E-mail forwarding
   
9. FTP access
   
10. Form to email
    
11. FrontPage extensions
    
12. MS Access database
    
13. MS SQL database servers
    
14. POP mailboxes
    
15. RealAudio/Video
    
16. Shopping cart
    
17. SSL secure server
    
18. Statistics
    
19. Web space
    

Administrative Accounting

1. Acceptable uses policy
   
2. Agreement between Elosoft and Customer
   
3. Cancellation
   
4. Can I resell e-mail on my account?
   
5. Can I resell space on my account?
   
6. Can I use my space for commercial purposes?
   
7. Changing plans
   
8. Do I get a discount if I pre-pay one full year?
   
9. How can I pay for my site?
   
10. How do I place an order?
    
11. How do you bill me?
    
12. How long does it take to open an account?
    
13. Refund policy
    
14. Renewal and payment
    
15. What is the minimum contract?