The Internet is a powerful information and entertainment tool. We would expect our customers to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users.

Illegality in any form, including but not limited to activities such as unauthorised distribution or copying of copyrighted software, harassment, fraud, trafficking in obscene material, drug dealing, and other illegal activities.

Net abuse, including but not limited to activities such as using a non-existent return e-mail address on a commercial solicitation, spamming (sending unsolicited advertising to numerous e-mail addresses or newsgroups and/or generating a significantly higher volume of outgoing email than a normal user), trolling (posting outrageous messages to generate numerous responses), mail-bombing (sending multiple messages without significant new content to the same user), subscribing someone else to a mailing list without that person's permission, cross-posting articles to an excessive number of newsgroups, or attempting without authorisation to enter into a secured computer system. We reserve the right to determine what constitutes net abuse.

Misuse of system resources, including but not limited to employing posts or programs which consume excessive CPU time or storage space; permitting use of mail services, mail forwarding capabilities, POP accounts, or autoresponders other than for the customer's own account; or resale of access to CGI scripts installed on our servers.

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There are no refunds on prepaid amounts after the 30 day money back period has elapsed. All existing account cancellations, must be received in writing 30 days prior it expires, otherwise it will be automatically renewed. Postal mail and fax notifications are acceptable. Phone and email requests will not constitute acceptance of any cancellation.

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No. Usage of email accounts is limited exclusively to members, for none revenue producing activities. Any infringement of this agreement voids contract.

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Yes. You can resell space within your account. However, you will be responsible for its content and data transfer. It will not be possible to acquire multiple account passwords for FTP access or set up sub-directories of your domain to have their own domain names. If you are interested in reselling web space, you should consider joining our Reseller program. 

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Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the internet community. In addition, our E-Commerce plans provide the features you would need to set up your own online shop.

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If you decide to upgrade your account to a different hosting plan, there is no fee will be charged. We are going to close your existing account and the unused monthly service fees will be credited to your new account. Please select the plan that is appropriate for your needs and send an email to our sales department. Be sure to include your domain name or userid and the plan you wish to change to.

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Yes. If you pay for 12 months hosting in advance, you get 15% off from the regular hosting fees.

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You can pay for your account by certified-cheque*, money order* or by credit card. To pay by credit card either complete our online invoice payment form or please print and fill out our credit card information form, then fax it back to us at (1) 905.760.8420 ASAP. To pay by certified-cheque or money order, please write your Domain Name and Invoice Number on it to identify your payment.
(*Canadian customers only)